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How to claim your free Pure Electric discount code
- Start by copying your free Pure Electric discount code.
- Proceed to the Pure Electric website, add the items you want to your bag and checkout.
- Paste your free Pure Electric discount code in the discount code box and apply.
- Enter your contact information and delivery address.
- Choose your preferred payment method to complete your Pure Electric order.
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About Pure Electric
Founded by Adam Norris, Pure Electric is a company that specializes in electric bikes, electric scooters and accessories. The founding team believes that electric bikes and electric scooters can reduce the global reliance on vehicles. This will in turn reduce congestion in urban cities and also reduce pollution. By offering the best products, fantastic customer service and objective buying advice, the company makes a positive impact on the way people travel. Pure Electric has grown over the past years, to owning showrooms nationwide that offer a fantastic range of e-bikes, e-scooter and accessories.
Pure Electric Delivery
Pure Electric ships to various locations. If you are in the UK, you can order your e-scooters via the free next-day delivery method. To qualify, ensure you place your order before 1 pm. Orders placed past 1 pm on Fridays will be delivered the next working day excluding public holidays. Please allow for up to 2 working days for deliveries in the Scottish Highlands and Islands. Deliveries to the Republic of Ireland will be charged £9.99 and will take 3-5 working days. For E-bike deliveries, please place your order before 1 pm to qualify for the free next working day delivery. E-bike deliveries to the Republic of Ireland will be charged £9.99.
Pure Electric Returns Policy
If you have issues with your Pure Electric product, you can return it within 30 days after delivery. All returns must be in new condition. This means that they should be unridden, with all manuals, parts, and accessories in the original packaging. Ensure that all items are securely packaged to avoid damages on transit. Please note that items returned without all the internal packaging will not be accepted. Pure Electric processes refunds within 14 days to the original payment method used after the item was received. To arrange a return, use the Rebound Returns Portal on the Pure Electric website.
Pure Electric FAQs
How can I get a Pure Electric store near me?
Pure Electric stocks a range of E-bikes, E-scooters and accessories in their nationwide stores. To get a store near you, use the store locator icon on the Pure Electric website. Just enter your location and hit the search button.
Can I purchase a scooter for my child?
Scooters are not recommended for persons below 16 years. However, Pure Electric stocks e-scooters for children.
Is there a weight limit for e-scooters?
Using an e-scooter is not recommended for people who are over or close to the weight limit. Using an e-scooter beyond the weight limit can not only void the warranty but is also hazardous. The company provides the maximum weight limit on the collection pages.
Is my electric scooter water-resistant?
Some models of e-scooters are water-resistant while others are not. Using e-scooters that are not water resistant in the rain can be unsafe. You can check your e-scooter’s water-resistance on the model’s IP rating. E-scooters with a rating of 5 and above have good water resistance.
Will I need to assemble my E-bike after purchase?
Yes. In most instances, a small amount of assembly is required for e-bikes and e-scooters. You can find the instruction manual inside the product box. It is easier to set up e-scooters than e-bikes.
Does my e-scooter need to be serviced?
Yes. You need to have your e-bike or e-scooter checked regularly. How often you service your e-bike or e-scooter depends on the usage. You can visit any Pure Electric showroom if you need your e-scooter or e-bike checked.
What if I have a business enquiry?
If you have a business enquiry, please contact the Pure Electric team at b2b@pureelectric.com.
How can I contact Pure Electric?
If you want to reach the Pure Electric team, use the ‘contact us’ feature on the website. A customer care representative will get in touch soon.
Pure Electric Reviews
Pure Electric has a 4.3 rating among the 9,276 customers who reviewed the brand on Trustpilot. Customers love the range of e-scooters and e-bikes. The customer service is also outstanding.
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