Pact Coffee

Exclusive 30% off your 1st, 3rd & 5th order

See retailer website for full terms

You’ll receive 30% off your 1st, 3rd and 5th coffee orders when you sign up to a recurring Pact plan, valid for new Pact Coffee customers only. You can cancel at any time. Offer is limited to one per person and can't be combined with any other offers.
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Pact Coffee

How to claim your free Pact Coffee voucher code

  1. To redeem your free Pact Coffee voucher code, select the ‘Get Code’ button. Copy the code, and proceed to the Pact Coffee website.
  2. Add some products to your basket or create your coffee plan, and continue to checkout. Enter your email and your delivery address, and continue to payment.
  3. Click on the ‘Add voucher code’ link and paste your free Pact Coffee voucher code into the text box below. Click on the ‘Apply’ button on the right.
  4. Enter your card details and complete your order.

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About Pact Coffee

Pact Coffee is one of the UK's best and most loved coffee delivery and subscription services. Subscribe and get regular deliveries of great tasting coffee. With Pact Coffee, you'll be stocked up all year round. Its subscription plans are customisable, so you can pick not only delivery frequency but grind and roast type, and more. Pact Coffee offers not only coffee but some equipment, as well. If you need new brewing equipment or some accessories, such as cups, mugs, and aprons, you’ll find them in Pact Coffee online shop. Customers who aren’t yet ready to commit to one of the available subscription plans can browse coffees and choose a one-off delivery. Both regular and decaf options are available.

Pact Coffee Delivery

At the moment, Pact Coffee delivers its orders only across the UK. Orders are delivered via Royal Mail 1st Class so you can expect your order within 1-2 working days, while House Plans are sent via Royal Mail 2nd Class and will arrive within 3-5 working days. Orders should fit through 90% of letterboxes. 

Pact Coffee Returns Policy

If you're unhappy with any pice of hardware you've received from Pact Coffee, you should contact its Customer Champions, and explain why you’re not satisfied with the product. You may include some pictures, as well. And when it comes to coffee, if you aren’t enjoying the one you've received, contact Pact Coffee Customer Champions as soon as possible and they'll help you figure out what you do look for in a coffee (roast type, certain tasting notes, acidity) and will suggest coffees that are more suitable to your taste. And you'll receive a delicious alternative to try, free of charge.

Pact Coffee FAQs

Does Pact Coffee offer subscriptions?

Yes, Pact Coffee offers not only a one-off delivery but a subscription service, as well. You can choose from 3 coffee ranges and customise your plan so it suits your preferences.

How can I cancel a Pact Coffee subscription?

Pact Plans subscription plans are forever flexible so you’re the one in control. If you want to cancel your plan, all you should do is inform the Pact Coffee team via your account at least 24 hours before your next coffee is due to be shipped. You can also make a pause or reschedule your delivery.

Does Pact Coffee offer pods?

Yes, Pact Coffee offers four different types of pods (Umurage, Matazano, Sertão, and Buenos Aires), as well as a mixed box with 10 of each.

What roast types does Pact Coffee offer?

Pact Coffee offers three roast types - regular (for filter coffee drinkers), espresso (for Espresso machine or Bean to Cup machine drinkers), and decaf (for any brew method but without the caffeine).

What coffee ranges does Pact Coffee offer?

Pact Coffee offers three coffee ranges - House range (suitable for those on a budget), Select range (suitable for those looking for a variety and change), and Micro-lot (suitable for those with adventurous palettes). Limited Edition coffees are also available, however you can only purchase them in the Pact Coffee online shop.

What's in a Pact Coffee advent calendar?

The Pact Coffee advent calendar was part of the Pact Coffee Christmas collection. It was available for £29.95 and it included 25 sachets, each with 18g of fresh coffee, as well as 25 festive coffee cards, and a limited edition festive tea towel. We hope that this ultimate gift for coffee lovers will be available next Christmas, too!

Does Pact Coffee offer gift vouchers?

Yes, Pact Coffee does offer gift vouchers. You should pick the amount (from £10 up to £500), add the recipient's name and email address, as well as a message, and select if you want the voucher to be sent immediately or at a later date. Once the recipient receives their code, all they have to do is create their coffee plan.

This is my first time choosing coffee, where can I find some help?
Pact Coffee has a handy glossary of the terms used to describe its coffee. You can find it on the ‘How it works’ page on the website.

How can I contact the Pact Coffee Customer Service team?

You can contact the Pact Coffee Customer Service team via email or phone (from 9 am to 5 pm throughout the week, excluding Bank Holidays).

Is there a place where I can find out more about brewing coffee?

If you want to find out more about brewing coffee, you should visit the ‘Brew Guides’ section on the Pact Coffee website. No matter how you brew your coffee, Pact Coffee has got a coffee making guide for you.

Pact Coffee Reviews

Pact Coffee is one of the UK’s best coffee delivery and subscription services. It’s tried and loved by more than 50,000 coffee lovers. 21 million cups were sipped only in the last year. You can find customer reviews on Reviews.io and Trustpilot. With around 500 reviews on Trustpilot, its TrustScore is 4.7/5 stars. On Reviews.io it has nearly 2,000 reviews and is recommended by 94% of the reviewers. It’s star rating is 4.73/5 stars. 99% of reviewers were satisfied with the delivery service, while customer service has a 4.79/5 star rating.

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