tru diamonds

How to claim your free Tru Diamonds discount code

  • To claim your free Tru Diamonds discount code, click the ‘Get code’ icon and copy your free discount code.
  • Proceed to the Tru Diamonds website and add the items you want to purchase to your basket.
  • Paste your free discount code in the empty offer code box, hit the apply button and proceed to checkout.
  • If you are an existing customer, log in to your Tru Diamonds account. If you are a new customer, create your Tru Diamonds account by filling in the account registration details.
  • To complete your order, select your delivery options, review your order and select the payment method.  

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About Tru Diamonds

Based in the United Kingdom, Tru Diamonds is a company that provides luxurious and ethically produced jewellery. By choosing Tru Diamonds, not only do customers get elegant pieces but also get to preserve the environment. The company has a wide range of flawless, cut to perfection, tough & hard jewellery, yet so affordable. Among the products available at Tru Diamonds include rings, earrings, bracelets, watches, pendants, necklaces. The brand is also all-inclusive and also has a variety of men’s jewellery.

Tru Diamonds Delivery

Tru Diamonds delivers right to your doorstep. To avoid delivery errors, ensure you input the correct shipping address. In-stock items are shipped immediately. If the item is not in stock, it may take longer to be dispatched. However, if your delivery exceeds 28 days, contact the Tru Diamonds team for assistance. Once you finish ordering your jewellery, you will be sent a confirmation with your order tracking details.

Tru Diamonds Returns Policy

If you do not like your Tru Diamonds purchase, you can return it to the company. Similarly, if your products were delivered faulty, reach out to the Tru Diamonds team for assistance. If you are returning an item because it does not fit or is unsuitable, the company will not cater to the return postage. If you want to replace your purchase with a different item, size or color, Tru Diamonds will cater to the return courier charges. In case of the delivery of faulty goods, the company will refund the postage costs in full.

Tru Diamonds FAQs

What are the provisions of the Tru Diamonds exclusive triple guarantee?

The exclusive triple guarantee has a 90-day money-back trial if customers do not love the purchases, a lifetime quality guarantee and a lifetime replacement warranty. 

What are Tru Diamonds made of?

Tru Diamonds are made with simulated diamonds which are manufactured when rare minerals are subjected to temperatures over 5,000 degrees Fahrenheit. The result is hard and optically flawless pieces that are then cut and polished.  

How does the Tru Diamonds ring sizer work?

The digital ring sizer enables customers to find their ring size without the hassle of waiting for a mail-delivered ring sizer. To get the exact size, click the ‘Find my ring size’ icon on the Tru Diamonds website. Place a credit card or driving license on the display box. After marking the card’s width, use the ring size chart to get your exact ring size.

Do Tru Diamonds stock eternity rings?

Yes. Tru Diamonds stocks a variety of eternity rings.

What kinds of earrings do Tru Diamonds stock?

Tru Diamonds stocks all kinds of earrings including drop, hoop, trilogy, clip-on and stud earrings.

What is included in the Tru Diamonds delivery box?

Tru Diamonds jewellery are delivered in a beautiful presentation box that also has a certificate of authenticity and a copy of the exclusive triple guarantee. The certificate of authenticity confirms the superlative brilliance, perfect cut, level of toughness and hardness, flawless clarity and pure white color. The exclusive triple guarantee is a guide that helps customers care for the jewellery.

How do I ensure my Tru Diamonds jewellery lasts long?

To care for your jewellery, do not let it come into contact with harsh chemicals such as bleach or chlorine. You should also avoid wearing them when carrying out any kind of rough work. And to prevent scratching, ensure you store them in a fabric-lined box.

What should I use to store my Tru Diamonds jewellery?

To clean your jewellery, use a jewellery cleaner for diamonds, a mild household cleaning detergent or an ultrasonic cleaning machine.

How can I contact Tru Diamonds?

You can reach Tru Diamonds via email at service@trudiamonds.co.uk or call 0333 043 5000.

Tru Diamonds Reviews

Tru Diamonds has a 4.7 rating among 2,898 reviews on Trustpilot. Customers adore their Tru Diamonds jewellery purchases. The company also provides seamless exchanges not to forget the outstanding customer service.

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